Payment and Shipping
The products are delivered all over the world.
For many payment methods, we work together with the payment service provider Mollie BV (Netherlands) to automate certain processes and make them more secure. SEPA transfers are therefore made to an account in the Netherlands.
Dispatch costs
(inclusive of legally applicable VAT)
Domestic deliveries (Germany)
- Hermes flat shipping fee of 5,90 € per order
- DHL flat shipping fee of 6,90 € per order
- CD, Tape, Patch or Ticket only orders shipped with Deutsche Post/Warenpost:
· 1,50 € + 1 € per piece (1 piece = 2,50 €, 2 pieces = 3,50 € etc.)
· 5 pieces and more = 5,90 € flat (Hermes)
· 6 pieces and more = 6,90 € (DHL)
Deliveries to EU countries
- We ship with Spring GDS (PostNL), Deutsche Post and their partners
- Flat shipping fee of max. 19,90 € per order
- Base costs for CD, Tape, Patch or Ticket only orders: € 4,90 including shipping costs for the first product
- Base costs for other orders: € 13,90 including the shipping costs for the first product
- Shipping costs for each additional CD, Tape, Patch or Ticket: € 1,00
- Shipping costs for each additional LP and other products: € 3,00
· Example 4 CDs = € 4,90 + 3 x € 1,00 = € 7,90
· Example 1 LP = € 13,90
· Example 4 LPs = € 19,90
· Example 2 LPs + 1 CD = € 13,90 + 1 x € 3,00 + 1 x € 1,00 = € 17,90
Deliveries to other countries
- We ship with Spring GDS (PostNL), Deutsche Post, UPS / USPS and their partners
- Flat shipping fee of max. 21,90 € per order up to 2 kg total weight
- Base costs for CD, Tape, Patch or Ticket only orders: € 5,90 including shipping costs for the first piece
- Base costs for other orders: € 16,90 including the shipping costs for the first product
- Shipping costs for each additional CD, Tape, Patch or Ticket: € 1,00
- Shipping costs for each additional LP and other products: € 3,00
· Example 4 CDs = € 5,90 + 3 x € 1,00 = € 8,90
· Example 1 LP = € 16,90
· Example 3 LPs = € 21,90
· Example 2 LPs + 1 CD = € 16,90 + 1 x € 3,00 + 1 x € 1,00 = € 20,90
- Above 2 kg total weight:
· up to 3 kg = 30 €
· up to 5 kg = 35 €
· up to 7 kg = 40 €
· up to 10 kg = 45 €
· up to 15 kg = 50 €
· up to 20 kg = 60 €
Customs
When shipping to countries outside the EU, the customer shall bear the customs duties incurred, as well as all export and import fees.
Shipping of vinyl records/LPs
We will send you records - if possible - new and sealed.
If you explicitely want us to ship your records outside of the cover and therfor minimize the risk of damages to the cover please inform us with a short message in the annotation field in the checkout. We will then send your records separated from the covers to avoid damages like seam splits on the cover and/or inner sleeve. We will place records housed in a printed inner sleeve in new antistatic bags.
Provision of digital content
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file or link by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Digital content may be also accessible in your customer account.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 5 working days, for deliveries abroad within 3 - 21 working days after shipping confirmation.
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, shipping costs will not be charged.
Accepted payment options
The accepted payment methods may vary depending on the country of delivery.
· Prepayment with bank transfer or paypal
· Payment in cash at the time of collection
Via payment provider PayPal
· Payment with PayPal
Via payment provider Mollie
· Payment with SEPA bank transfer
· Payment with credit card
· Payment with PayPal
· Payment with giropay
· Payment with bancontact
· Payment with iDEAL
· Payment with ApplePay
Via payment provider Stripe
· Payment with SEPA bank transfer
· Payment with credit card
· Payment with PayPal
· Payment with giropay
· Payment with bancontact
· Payment with iDEAL
· Payment with ApplePay
· Payment with GooglePay
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.